Real Talk
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Inventory
What is the correct colour profile to set for JPEG images files uploaded to the Administration Centre for products and categoriesWhen a product or category image is uploaded to the Administration Centre in the Inventory Editor or Category Tree interface, if the image is saved in the JPEG file format, what is the best colour profile that the image should be saved in, sRGB or Ad...
New Under the Hood: Make/Model
Here at TOTECS, tinkering under the hood never stops. The team are continually working on the platform to make it the absolute best quality product for you. We are always taking suggestions from our clients (that’s you!) and innovating our p...
Writing Great Product Descriptions
Last week I discussed several ways to make your product display page pop. Today I want to delve deeper into how to write great product descriptions and why it’s the one of the most important parts of your product page.
Before yo...Make Your Product Page Pop!
It's my first day back from a well deserved Easter Break and I’m in a little bit of a chocolate coma. I’m sure I can stop stuffing my face with said chocolate to be able to string enough sentences together to make sure you get some...
Cyber Monday
If your company didn't take part in the craziness that was Cyber Monday you’re missing out. My noggin is ticking away to see what amazing on...
Social Media Integration
Social media has become an integral component of online strategies everywhere. Over the last couple of months I have written about various social media platforms a...Deals and Vouchers
At the end of August the long awaited Deals and Vouchers module was released and announced via the Inside the RnD Labs newsletter. What exactly is it, what does it do and why...
Social Media
As long as the web is alive and kicking new social media platforms will keep popping up like mushrooms after the rain. It’s a struggle to keep up with all the Twitters, Snapchats, Vines and Kiks. It can be difficult to know which platforms t...
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Responsive Website Design (RWD)
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Basic SEO Checklist
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Landing Pages
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THE END OF THE WEB AS WE KNOW IT: MOBILEGEDDON
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Keyword Analytics Tools
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Google and responsive Design
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SEO Using TOTECS Part IV
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SEO Using TOTECS Part III
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SEO Using TOTECS Part II
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SEO Using TOTECS
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In the TOTECS Field
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Browser Wars
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Common Website Mistakes
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Responsive Web Design 101
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eCommerce: Going Retail
Responsive Website Design (RWD)
In the last edition of Real Talk, Andrew talked about website uptime, and the benefits to our clients due to higher uptime with our new HA system, ...
Hi,
In this edition of Real Talk, I'll be talking about the damaging effects of website dowtime and what we've done to markedl...Basic SEO Checklist
The idea of writing an SEO checklist came to me in the midst of a heated debate about what actually matters when it comes to SEO and what do...
Landing Pages
You might have heard the term Landing Page thrown around a lot. Or not at all. Today we’re going to discuss those pages in greater detail and...
THE END OF THE WEB AS WE KNOW IT: MOBILEGEDDON
Tomorrow Google are going to roll out one of the biggest search algorithm updates in years. In simple terms, when you’re on a mobile device s...
Keyword Analytics Tools
No wonder you guys get overwhelmed by SEO and put it in the too hard basket half or most of the time. I almost did the same thing while writing thi...
Google and responsive Design
A couple weeks ago Google made an important announcement about the rankings of mobile-friendly websites. From the 21st of April 2015 the ‘mob...
SEO Using TOTECS Part IV
Before I get into the column, I wanted to talk quickly about the new admin centre you may have noticed. This is part of a larger rebranding process...
SEO Using TOTECS Part III
Welcome to the third instalment of SEO using TOTECS. Last week I covered the second part of using the TOTECS platform to do your own Category SEO. ...
SEO Using TOTECS Part II
Last week I covered the first part of using the TOTECS platform to do your own in house SEO, starting with titles, keywords and descriptions for al...
SEO Using TOTECS
We’re officially in the second week of the New Year! Yay! If one of the resolutions for your online business was to get more visitors to your...
In the TOTECS Field
So you’ve been on the TOTECS platform for quite some time and it’s working great for you. Or not working well at all. Or you wish it wa...
Browser Wars
Cross-browser compatibility has never been more import...
Common Website Mistakes
Many websites suffer from bad design and content mistakes which reduce the positive impact and experience your your viewers will have. Some website...
Responsive Web Design 101
The use of mobile phones and other devices to view the web is growing at a super speedy rate. Almost half of all mobile users say that their smart ...
eCommerce: Going Retail
Before expanding your business to include an online retail store there are lots of factors to consider and a fair whack of research to do. What mak...
A Whole World of Integrated Business Data & Freight
Integration ties data and workflows together between software systems. TOTECS integrates to business systems through the Connector, Core API, Payment Services APIs and the integrated freight API. Much development has occurred in this arena and we ...
Credit Card Fraud
From the Top
G'day,
Welcome to 2016. We trust you had a fun, relaxing and peaceful break. This year is set to be a big year for eCommerce and TOTECS. Whilst we shake off the lazy naps, excess alcohol, xmas lu...Why Aren't Your Customers Buying Online?
You have a website you’ve invested time and money in - and it works pretty great. A solid percentage of your customers use it and it’s made their life (and your life) so much easier. Yet there is still a large portion of customers - of...
How to Improve Abandoned Cart Emails
Last month I wrote about abandoned shopping carts and their impact on an online business. An abandoned shopping cart happens when a customer adds items to it and leaves the website before completing the transaction. I discussed the various reasons...
Returns Authorisation: Is there a Future?
How annoying are returns to deal with? Woah. There is no future in returns. Who wants those?
Any owner of a business which deals with returns can tell you how cumbersome they are to deal with. With multiple steps required to fulfil th...Calling for Online Frieght Integration!
From the Boss
G'day,
Do you often find you wake up in the middle of the night with cold sweats wondering how to calculate your online freight so more customers can pay online at ...Website Statistics
Last week I discussed some integral website analytics statistics that should be included in your monthly statistics report. The last column covered unique visitors, length of visit, bounce rate as well as browsers and devices. Here is a super quic...
Website Statistics
Logging into your website analytics for the very first time and trying to make sense of all the data can be a daunting process. Whether you are using Google Analytics to track your data or the admin centre, first impressions can be overwhelming. I...
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More Bang For Your Online Bucks
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Living into an Integrated World
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RND Release Lowdown Part III
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RnD Release Lowdown Part II
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RND Release Lowdown Part I
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Beam Me Up, High Availability Servers
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Changes at TOTECS
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Keeping Away the Big Bad Internet Wolf
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Reflections
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All I want for Christmas is a New Data Centre
More Bang For Your Online Bucks
Are you getting the most out of TOTECS? Is the platform winning for your business? Are you meeting your online goals? Are you blocked because there's something missing?
We want to boost your business and provide the functionality ...Living into an Integrated World
G’day,
Before I get started, I want to thank Kasia who has done a tremendous job writing articles on Real Talk over the past 18 months. She is off to flex her TOTECS muscles as she embarks on rolling out a responsive online stor...RND Release Lowdown Part III
Before I get into today’s column I wanted to let you know of a small change happening as of this week with the Real Talk Column. We have some big things in the pipeline for the next unspecified amount of time and my expertise is needed in so...
RnD Release Lowdown Part II
Welcome to the second instalment of the three part series on the latest releases from the Research and Development Department, also known as RnD.
A new TOTECS release is deployed every 6 to 8 weeks. This year we have had three major r...RND Release Lowdown Part I
As promised, here is the first instalment of a three part series on the latest releases from the Research and Development Department, also known as RnD.
A new TOTECS release is deployed every 6 to 8 weeks. This year we have had three ...Beam Me Up, High Availability Servers
Put your hand up if your website has been super duper quick since the server migration? We’ve received some incredible feedback so far, and we would love to hear what your experience has been like.
This project has been in the p...Changes at TOTECS
Over the last few weeks there has been some changes at Xsquizzit/TOTECS. I think an update is in order so you’re all across the latest happenings in the office.
You may have noticed a few new voices answering the phones across d...Keeping Away the Big Bad Internet Wolf
There are some super exciting developments happening in the land of TOTECS this month. We are about to upgrade our web server infrastructure which means improving your website’s availability, reliability and security.
Last week ...Reflections
Not sure if you heard, but last week the TOTECS team ran a two day seminar for all of our clients and partners. We also officially relaunched our rebranded platform to the public. If you didn’t make it, you missed out. Don’t worry too ...
All I want for Christmas is a New Data Centre
Today Andrew and I descended on the Data Centre totally Mission Impossible style. Just like that, in the above picture. No joke, no lies, it’s actually what ...
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