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SAP Business One adaptor unable to import sales orders into SAP Business One due to a "class not registered error"
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SAP Business One adaptor unable to import sales orders into SAP Business One due to a "class not registered error"
Author Rowan Drew
November 10 2016 @ 06:38 PM
Thread Within the Connector, when its SAP Business One adaptor tries to import a sales order in SAP Business One it is failing to do so and following error appears in the Connector logs:

Unable to insert an order into SAP Business One due to error when trying to connect.
Technical Details: Retrieving the COM class factory for component with CLSID {632F4591-AA62-4219-8FB6-22BCF5F60090} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG))

What does this mean?


TOTECS Software Development Manager
Comments
Rowan Drew
November 10 2016 @ 06:47 PM
TOTECS Software Development Manager
This error can occur in the Connector if the SAP Business One adaptor tries to use a version of the SAP DI API software that is not the same version that is installed on the server installation to import the order. In this case the Connector version 1.05 was trying to import a sales order into SAP Business One version 8.8, however the Connector only supports importing orders into SAP Business One 9 and higher.

To solve this issue there are two solutions:
1. Upgrade the SAP Business One installation to version 9 or higher, with a compatible version of the Connector version 0.26 or higher.
2. Install an older version of the Connector 0.25 or lower on the server that can be used to import sales orders into SAP Business One 8.8

Option 1 is preferred since in option 2 the Connector contains limited functionality and version 0.x of the Connector is not being proactively developed anymore.

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